Frequently Asked Questions

Standard shipping is free on all US orders and takes 3-7 business days. Larger items like mowers and tillers ship freight and may take an extra day or two. You'll receive tracking as soon as your order leaves the warehouse.

Yes. Every cordless tool we sell — mowers, trimmers, and blowers — includes the battery and charger in the box unless the product page clearly states otherwise.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

We accept returns within 30 days of delivery. Equipment must be unused, drained of any fuel or fluids, and in its original packaging. Refunds are processed within 5-7 business days after we receive the return.

No. For safety, all gas equipment ships dry. Add the oil and fuel specified in the included manual before first start — it only takes a few minutes.

Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing and may not be able to make changes. Contact us immediately if you need help.

Store tools in a dry, covered space. For battery tools, charge batteries to about 50% and keep them indoors. For gas equipment, run the tank dry or add fuel stabilizer before storage. Full guidance is included with every machine.

Contact us within 5 days of delivery with a clear photo of the damage and your order number. In most cases no return is needed — we'll send a replacement or issue a full refund right away.

Yes. Equipment sold by CenturyParts is covered against manufacturing defects under normal use. See our Warranty & Replacement page for full coverage details and how to file a claim.

Email us at Contact@Centuryparts.shop, call +1 435 352 6597, or use the live chat on our website. Our team is available Monday through Friday, 9:00 AM to 6:00 PM.