Warranty & Replacement

Warranty Coverage

Equipment sold by CenturyParts is covered against manufacturing defects under normal residential use, unless a different coverage period is stated on the product page. The warranty applies from the date of delivery and stays with the original purchaser.

The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, improper storage, use of incorrect fuel or fluids, or normal wear items such as blades, trimmer line, spark plugs, and filters.

How to File a Claim

1. Contact our support team with your order number and a short description of the issue.
2. Include photos or a short video of the problem where possible — it speeds things up considerably.
3. We review the claim and respond with next steps, usually within 1–2 business days.

Replacement Products

If your claim is approved, we will send an identical replacement. If the original item is no longer available, we will offer a comparable product, a repair, or a refund depending on the situation. Any replacement or repaired product is covered under the same terms as the original purchase.

Questions?

Not sure whether your issue is covered? Reach out — we would rather take a look than have you guess. Warranty claims are handled together with our Return & Refund Policy.