Return & Refund Policy

Return Eligibility

• Returns are accepted within 30 days of the delivery date.
• Items must be unused (or lightly tested), drained of any fuel or fluids, and in their original packaging.
• Proof of purchase is required.
• Certain items may be excluded from returns where permitted by law — we will let you know during the return request if that applies.

How to Request a Return

1. Contact us first. Email or call us before sending anything back. If the item is damaged or defective, include clear photos and a short description.
2. Receive instructions. Once your request is reviewed, we will send you return instructions. Returns sent without prior approval may not be accepted.
3. Ship the item. Use a trackable shipping method after approval — a valid tracking number is required.

Customers are responsible for return shipping unless the item is defective, damaged, or incorrect — in those cases we provide the return instructions and cover the cost.

Refund Process

• Returned items are inspected within 72 hours of arrival.
• Approved refunds are processed within 7 business days to the original payment method.
• No restocking fees are charged.
• Your bank or payment provider may need additional time to post the refund.

Exchanges

Exchanges are available for eligible items within 30 days of delivery. Contact us before returning the item; if the requested replacement is unavailable, you may choose a full refund instead.

Incorrect, Defective, or Damaged Items

If you receive the wrong item or your equipment arrives damaged or defective, contact us with a clear photo of the issue. In most cases no return is required — you may choose between a replacement or a full refund.